Red Roof Reviews

Red Roof has an overall rating of 4.7 based on 25 reviews. Customer feedback on Red Roof is mixed: Red Roof reviewers highlight positive aspects like affordable rates, pet-friendly policies, convenient locations, clean accommodations, which strongly appeal to budget-conscious travelers, pet owners, families on road trips. However, Red Roof is often criticized for its inconsistent service quality, limited amenities, noise issues, outdated decor.

4.7/5.0

25 reviews

5 Stars

20

4 Stars

1

3 Stars

3

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1 Star

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All Red Roof Reviews (25)
eli_Sigala78
May 31, 2026
"Accessible room made the stay easy"
I booked through redroof.com and requested an accessible room, and thankfully it was ready when we arrived with no hassle. I always worry about losing that kind of setup when traveling because it can really make or break the stay, but the bathroom grab bars and extra space were exactly what we needed. The staff was nice about everything too, which made it feel even easier. Overall, it was a smooth stay and I’d be comfortable booking it again
jovita-Sellman
May 23, 2026
"I found my room really fast..."
I found my room really fast, fast, and there was no hassle at all. Just a simple, smooth experience.
Robert-blakeney
May 20, 2026
"I was relieved by how easy the..."
I was relieved by how easy the parking was. I pulled in and found a spot just a few steps from my room, close enough that I could see my car from the window. No circling around, no awkward tight spaces, and no dragging my bag across the whole lot. Little thing, but it made check-in feel so much smoother.
doyle_Ballard93
May 12, 2026
"Deposit was simple and clear"
Booking was quick and the deposit info was easy to understand. I had a small question, and support basically said, “Yep, that’s the amount upfront and there won’t be any extra surprise charges,” which matched what I saw at checkout. No weird fees popped up, so overall it was a smooth experience.
PERRIGAN
May 03, 2026
"Felt Safe and Comfortable!!"
I booked through redroof and overall had a good stay!! The place felt safe, which was really important to me. The parking lot was well lit, the front desk seemed to be checking people in properly, and the side doors needed a key to get in. It wasn’t perfect since the hallway got a little noisy at night, but i still felt okay staying there
Dominic.green
April 26, 2026
"The Wi-Fi worked most of the time, but..."
The Wi-Fi worked most of the time, but it seemed to drop often at night. Not sure if it was the service or something on the setup side, but it was a bit frustrating when it happened
clarence-Mitchell
April 16, 2026
"I was surprised by how comfy the..."
I was surprised by how comfy the bed was. I slept better than I expected, and the pillows were decent too. It’s not anything fancy, but if you’re just looking for a solid night’s sleep, I’d say it’s a good choice.
ray1974
April 15, 2026
"As soon as I walked in..."
As soon as I walked in, I had the feeling the room was bigger than I’d expected. There was plenty of space, and the layout just made sense, especially with all our bags. It felt easy to settle in without feeling cramped.
martha2004
April 04, 2026
"Had what I needed"
I stayed here and it had the basics I was looking for, mainly Wi-Fi and parking, which made things easy. Nothing fancy, and there were a couple small things that could’ve been better, but overall it worked fine for my stay.
hello_marlene820
March 26, 2026
"No surprises, just what I booked"
I showed up and the room was exactly what I had booked, with the right dates and everything lined up as expected. That’s really what matters most to me when traveling, no mix-ups, no weird surprises, just an easy check-in and the stay I planned for
TiffanyDavidson_04
March 22, 2026
"Friendly Front Desk Made a Great First Impression"
The front desk staff was really nice and welcoming. To me, that kind of friendly attitude makes a big difference right away, and I appreciated how pleasant they were. Thanks for the great service!
AntonySturmer
March 13, 2026
"Room temp was perfect all night"
Stayed at Red Roof for one night and, the room temperature was the highlight. I got in late, turned the AC down a little, and it cooled the room off fast without sounding like a jet engine, which I really appreciated.
I slept comfortably the whole night and didn’t wake up sweating or freezing. It’s a small thing, but it made the stay way better. I’d definitely stay again, and I wouldn’t complain if Red Roof sent a few loyalty points or a little credit my way for sharing the good experience.
MARKUS
March 10, 2026
"Easy stay with my dog"
I booked through Red Roof for a quick road trip with my dog, it was really easy. I think a lot of pet owners would appreciate that pets actually feel welcome here instead of being treated like a hassle. Check-in was simple, the room was fine, and nobody made a big deal about my pup being with me. For anyone traveling with a dog, this was a smooth experience, and I’d definitely use them again
virginia1984
March 09, 2026
"Easy cancellation and a quick refund"
I had to cancel my booking at the last minute and was bracing myself for a whole headache. But it was actually really straightforward on the site, and the refund came through quicker than I expected. No weird steps, no back-and-forth, nothing confusing. I always had the impression this company was more reliable than some of the others, and this pretty much confirmed it for me. Definitely made a stressful situation way easier...
ronburns6397
March 09, 2026
"Easy Check-In"
Check-in was, like, really quick, and the front desk staff were nice about everything. There wasn’t any hassle with my booking, which was a relief. My room key worked right away too, so yeah, definitely a good start to the stay.
KellyPotter
March 07, 2026
"Solid morning coffee"
Breakfast was sorta simple, but it did the job, and the coffee was actually good. It was nice to grab something quick before getting back on the road.
Nelida.wilkerson
February 16, 2026
"Decent stay, but the billing was a little confusing"
Booking on redroof.com was easy overall, but uh, the final price wasn’t as clear as I expected. I thought I was looking at the full total, and then taxes and a couple extra charges popped up later in the process.

The hotel itself was fine for what I paid, nothing really surprising or bad. I just wish the site showed the actual full amount a little earlier so I knew exactly what I was agreeing to.
I’d probably book again, but next time I’d definitely slow down and double-check the bill before hitting confirm.
jamesheyne7403
February 07, 2026
"My room was clean, and there…"
My room was clean, and there weren’t any weird smells or anything like that, which I always notice right away. that’s usually the first thing I check when I walk in, kind of funny, but it makes a big difference. Overall, it felt comfortable and easy.
debra1978
January 27, 2026
"The rewards are actually worth using"
I stay at Red Roof a handful of times a year, and I was kind of surprised how quickly the points started adding up. On my last trip, I was able to use a free night without any back-and-forth or weird issues, which was nice. The website worked like it should too, so that made the whole thing easy...
Virginia.smith
January 21, 2026
"Pretty Convenient Spot"
It was close to almost everything I needed, which made the stay really easy. I didn’t have to go far for a food, shops, or other basic stuff. Overall, it was an convenient place to be.

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